Short answer
The connected account needs permission to modify campaigns, ad sets, ads, or the relevant platform objects. Actions do not work with read-only access.
Details
Moby uses your connected platform accounts to perform supported actions. If the connected user only has view access, Moby may be able to analyze performance but cannot make changes.
For ad platforms, permissions may be needed for actions such as:
Pausing or activating campaigns, ad sets, or ads
Changing budgets
Creating campaigns, ad sets, ads, or creatives
Managing audiences or customer lists
If an action fails with a permissions error, check the connecting user’s role in the ad platform and any outstanding platform terms that need to be accepted.
What to do next
Confirm the connected user has manage-level access in the relevant platform, then ask Moby to retry the action.
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