Overview
Triple Whale Agents are being retired as Moby 2 Automations become the primary engine for scheduled reporting. This guide explains what is changing, who is affected, and how to migrate your existing Agents.
What changed
Triple Whale Agents, the scheduled AI jobs you set up to run weekly reports, creative recaps, or campaign summaries, are powered by Moby 1, our first-generation AI engine. Moby 2 is now the primary engine, and its equivalent of Agents is called Automations. Automations deliver formatted reports and connect more reliably to Slack, email, and Google Sheets.
To consolidate scheduled AI onto a single engine, Agents are being retired. Until sunset, both Agents and Automations run side by side so you can rebuild each Agent as an Automation on your own schedule.
Who is affected
Every Triple Whale customer with at least one scheduled Agent.
You have Agents if, in Moby, you see any items under Settings → Moby Tools → Agents or inside a Core Workspace submenu. If that list is empty, nothing on your account changes and you can stop reading.
Action required
Before sunset, rebuild each Agent you depend on as a Moby 2 Automation. The fastest path:
Request Moby 2 enablement by opening a support chat from the help widget in Triple Whale. Moby 2 enablement is currently handled by Triple Whale Support, see How to enable Moby 2 on your store for details.
List your Agents at Settings → Moby Tools → Agents and inside any Core Workspace submenus where workspace-scoped Agents may live. Note each one's name, cadence, destination, and prompt.
Rebuild each Agent as an Automation using the trigger phrase "I want to turn an agent into an automation" in Moby chat. See How to convert your Agents to Moby 2 Automations for the full walkthrough.
Run each new Automation once to confirm the output looks right before sunset.
⚠ Agents that aren't migrated before sunset will stop running. Any report or workflow that depended on a scheduled Agent will stop until you've rebuilt it as an Automation. Your Agents remain listed under Settings → Moby Tools → Agents (Moby 1).
Timeline at a glance
Phase | What it means for you |
Migration window (now) | Both Agents and Automations run. Migrate at your own pace. |
At sunset | Agents stop running. Only migrated Automations continue. |
After sunset | Automations are the only scheduled AI job type in Triple Whale. |
Known issues
No known migration-blocking issues at publish. If you run into anything, see Agent to Automation migration isn't working, troubleshooting.
Related questions
What happens to my Agents after sunset?
Can I keep using my Agents until the last minute?
Do I have to rebuild everything from scratch?
What if I don't finish migrating before sunset?
Will my Agent prompts be deleted when Agents are sunset?
Is Moby 2 included in my plan?
Learn more
Concept: Moby 2 Automations
Reference: Agents vs. Automations: what's different?
FAQ hub: Agent sunset, FAQ.
Overview
Triple Whale Agents are being retired as Moby 2 Automations become the primary engine for scheduled reporting. This guide explains what is changing, who is affected, and how to migrate your existing Agents.
What changed
Triple Whale Agents, the scheduled AI jobs you set up to run weekly reports, creative recaps, or campaign summaries, are powered by Moby 1, our first-generation AI engine. Moby 2 is now the primary engine, and its equivalent of Agents is called Automations. Automations deliver formatted reports and connect more reliably to Slack, email, and Google Sheets.
To consolidate scheduled AI onto a single engine, Agents are being retired. Until sunset, both Agents and Automations run side by side so you can rebuild each Agent as an Automation on your own schedule.
Who is affected
Every Triple Whale customer with at least one scheduled Agent.
You have Agents if, in Moby, you see any items under Settings → Moby Tools → Agents or inside a Core Workspace submenu. If that list is empty, nothing on your account changes and you can stop reading.
Action required
Before sunset, rebuild each Agent you depend on as a Moby 2 Automation. The fastest path:
Request Moby 2 enablement by opening a support chat from the help widget in Triple Whale.
Navigate to Settings → Moby Tools → Agents and note each Agent’s name, cadence, destination, and prompt.
Rebuild each Agent as an Automation using the trigger phrase "I want to turn an agent into an automation" in Moby chat.
Run each new Automation once to confirm the output is correct.
⚠ Agents that aren’t migrated before sunset will stop running. Any report or workflow that depended on a scheduled Agent will stop until you’ve rebuilt it as an Automation. Your Agents remain listed under Settings → Moby Tools → Agents (Moby 1).
Timeline at a glance
Phase | What it means for you |
Migration window (now) | Both Agents and Automations run. Migrate at your own pace. |
At sunset | Agents stop running. Only migrated Automations continue. |
After sunset | Automations are the only scheduled AI job type in Triple Whale. |
Known issues
No known migration-blocking issues at publish. If you run into anything, see Agent to Automation migration isn't working, troubleshooting.
Related questions
What happens to my Agents after sunset?
Can I keep using my Agents until the last minute?
Do I have to rebuild everything from scratch?
What if I don't finish migrating before sunset?
Will my Agent prompts be deleted when Agents are sunset?
Is Moby 2 included in my plan?