Overview
Moby in Slack is for teams that use Slack as their day-to-day operating hub. Instead of opening a separate tab every time you need a metric, context, or follow-up question, you can bring Moby into the Slack conversation where work is already happening.
Use Moby in Slack when you want to ask questions about your Triple Whale data, discuss performance with teammates, or keep analysis closer to the decisions your team is making.
Key terms
Term | Definition |
Moby | Triple Whale’s AI teammate for asking questions, analyzing data, and helping with workflows. |
Moby 2 | The current Moby experience in Triple Whale. |
Slack workspace | The Slack environment where your team communicates. |
Shop data | Data from your connected Triple Whale shop, such as performance, order, customer, product, or marketing data. |
Thread | A Slack conversation connected to a specific message. |
Triple Whale app | The main Triple Whale product where your shop data, reports, and Moby live. |
How it works
Moby in Slack connects your Slack workspace with Triple Whale so you can interact with Moby from Slack. After the integration is connected, users can ask Moby questions from Slack and receive answers that use data from the connected Triple Whale shop.
At a high level:
A Slack workspace is connected to Triple Whale.
A user asks Moby a question in Slack.
Moby uses the connected Triple Whale shop context to answer.
The answer appears in Slack so the team can discuss it in the same place.
When to use Moby in Slack
Use Moby in Slack when your team wants to:
Ask quick performance questions without leaving Slack.
Bring Triple Whale data into team conversations.
Share Moby’s answers in channels or threads where decisions happen.
Give teammates a faster way to ask follow-up questions about shop performance.
Moby in Slack is not a replacement for the full Triple Whale app. Use the Triple Whale app when you need to explore dashboards, configure settings, review visual reports, or complete workflows that are not available from Slack.
Related questions
How do I connect Moby to Slack?
How do I ask Moby questions in Slack?
Which Triple Whale shop does Moby use in Slack?
Who can use Moby in Slack?
Why is Moby not responding in Slack?
Can Moby answer questions using my Triple Whale data?