Settings
Manage your Triple Whale account, including billing, plans, users, permissions, credits, tracking, business logic, and reference resources.
By Triple and 3 others4 authors49 articles
- Removing Businesses from Your User AccountHow to remove or leave a business in Triple Whale, including owner-only account requirements.
- User Permissions (Access)Business Roles - Detailed Breakdown
- Invite Team MembersIt's simple to add additional users to your Triple Whale account. Here's how.
- Adding Additional Businesses to Your AccountGetting all your businesses onboarded and integrated with Triple Whale could hardly be easier.
- Adding Team Members to Multiple Businesses at OnceAdd users to multiple Businesses in a single click
- 2-Factor VerificationSecure your Triple Whale account by setting up 2-factor authorization
- How to submit a Data Subject Deletion RequestSteps for deleting your customer's personal data from Triple Whale
- Why Customer Names Are Blocked in Live OrdersLearn why customer names may appear as “name blocked” in Live Orders and how to enable PII access so your team can view customer information.
- How to Change the Email Address on Your Triple Whale AccountLearn how to change the email address associated with your Triple Whale account by inviting a new user and removing the old email.
- Changing the Account Owner in Triple WhaleLearn how to transfer account ownership and update admin permissions in Triple Whale.
- Free Plan Integrations Setup GuideOne dashboard, all the metrics you need from your integrated marketing channels. Let's get you hooked up.
- Free Plan Mobile Apps
- Access Billing & Invoice InformationEffortlessly access and manage your billing invoices and payment status
- Billing Groups and Shared Moby UsageLearn how businesses in the same billing group use one shared credit allowance while keeping usage visible by business.
- Understanding Triple Whale plans: Foundation, Automate, and EnterpriseLearn what is included in Triple Whale’s Foundation, Automate, and Enterprise plans, how the plans differ, and which additional capabilities may be available.
- Add Shipping CostsTrack your shipping expenses and ensure accurate net profit tracking in Triple Whale
- Payment Gateway CostsInput your various payment processing fees to more accurately track profitability over time
- Add Custom ExpensesModel the costs of your business beyond ad spend and hone in your profit tracking by inputting your custom business expenses
- What is the Triple Pixel?Learn about the foundational technology that powers Triple Whale's first-party data platform.
- Adding the Triple Pixel to Third-Party Checkouts
- Tracking Custom Events with Triple Pixel AttributionLearn about using custom events to gain deeper insights into unique user interactions and behaviors on your website.
- Installing the Triple Pixel to your WooCommerce StoreActivating tracking and attribution on your WooCommerce site takes just a few minutes.
- What is the Pixel Events Manager?Monitor your pixel health, event coverage, and data quality in real time.
- Set Your COGsFind our everything you need to know about tracking your Cost of Goods
- How to add the Triple Pixel to a headless business or custom websiteFor sites using a custom websites the Triple Pixel can be installed using the "headless" javascript snippet.
- Input Your Expenses & Track ProfitabilityAdd your shipping, COGs, and custom expenses to gain a clear and comprehensive picture of your financial performance and profitability
- Adding the Triple Pixel to Third-Party Landing Pages
- Installing the Triple Pixel to your Shopify StoreFollow a few simple steps to add Triple Pixel tracking to your online store.
- Traffic Rules for Triple PixelOverride attribution logic with custom rules.
- Assigning Custom Expenses to Non-Integrated ChannelsEasily monitor your return on investment from any marketing channel by mapping a custom expense to specific tracked traffic data
- Custom Categories Setup GuideGroup campaigns into custom breakdowns for reporting
- Customize Your Business Logic: Make Triple Whale Work Smarter for YouAdd brand-specific context to help Moby and other tools generate more accurate, relevant insights.
- Installing Triple Pixel on Shopify for Free PlanInstall the Pixel to power your Post-Purchase Survey and Web Analytics from your dashboard.
- Installing Triple Pixel for Custom Shopify Stores (for Free Plan)Install the Pixel on tricky Shopify sites to power Post-Purchase Survey and Web Analytics.
- How to Uninstall the Triple Pixel from a Shopify StoreIf you need to uninstall the Triple Pixel for any reason, the following instructions will help you remove it from your site.
- Moby in SlackMoby in Slack lets your team use Moby 2 inside your Slack workspace. You can ask Moby questions from Slack and use it to pull Triple Whale business data into…
- How to connect Moby to Slack
- How to ask Moby questions in Slack
- Moby is not responding in Slack
- Can Moby answer questions about my Triple Whale data in Slack?
- Which Slack workspace can use Moby?
- How to connect Triple Whale to Claude with the MCP
- How to connect Triple Whale to ChatGPT with the MCPConnect your real-time Triple Whale data to ChatGPT so you can analyze your business's performance with AI.
- Is Triple Whale GDPR Compliant?Triple Whale follows strict international standards and regulations in order to keep your data safe and private.
- How accurate is Triple Whale's data?The accuracy of Triple Whale’s data is a product of its robust data integration and processing framework
- Which currencies are supported in Triple Whale?