Connecting Klaviyo
To connect your Klaviyo account to Triple Whale, you will need to generate a new Private API key within Klaviyo to be used in Triple Whale.
First, head to Settings > Account > API keys. Click the Create Private API Key button.
Second, provide your new API key a name, select Full Access Key, and click Create.
Copy your new Private Key, and head back to Triple Whale's Integrations page.
Once there, click Connect to Klaviyo and paste your new Private Key. Click Save.
That's it! Your Klaviyo data should now be flowing into Triple Whale.
Where Triple Whale gets Klaviyo data
Triple Whale data not matching your Klaviyo analytics dashboard? There's an explanation!
By default, Klaviyo's "Dashboard" analytics reports based on the send date/time of your campaign and flow (i.e. if someone makes an order from Campaign A on January 1, but Campaign A was sent on December 25, that order revenue is attributed back to December 25).
This is inherently different from how Triple Whale attributes revenue (i.e. on the Order Date) so our Klaviyo reported metrics will most closely resemble the reports generated in the Metric Analytics (click Analytics in your Klaviyo navigation > Metrics)
Here are the key reports you can run in Klaviyo to QA your Triple Whale's dash
Total Revenue
Campaign Revenue
Flow Revenue
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