Triple Whale Labs is an opt-in program that gives you early access to features still in development. Labs is only available for paying customers.
What to Expect
Early access to features that push the boundaries of ecommerce analytics and AI
Free while in Labs — no additional cost to use Labs features during the experimental phase
Self-serve discovery — explore and use features at your own pace. Each labs feature will include a Labs badge.
Features may evolve — functionality may change or be discontinued based on what we learn
Feedback opportunities — our research team may reach out to gather your input
Important: Labs features are experimental. Once a feature graduates from Labs to general availability, it will be placed in a specific package tier. Being in Labs does not guarantee free access to these features forever—only while they remain in Labs.
How to Opt Out
Go to Settings in your Triple Whale account
Navigate to the Labs section
Select Opt Out
Only admin and owner roles can opt out of Labs.
Current Labs Features:
Moby Observability
Get alerted when key metrics change unexpectedly, with automated root-cause analysis
Where to find it: app.triplewhale.com/summary
Short Links
Create branded, trackable short URLs – complete with social preview customization, automatic attribution tracking, and QR code generation.
Where to find it: app.triplewhale.com/store-settings/short-links