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User Permissions (Access)

Shop Roles - Detailed Breakdown

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Written by Triple Whale
Updated over a week ago

Role Definitions

Role

Definition

Owner

Original creator or transferred owner of the shop

Admin

Elevated user with management privileges

User

Standard shop member with limited access


Capability Matrix

Capability

Owner

Admin

User

Dashboard Operations

View all dashboards

⚠️ Depends on dashboard sharing settings

Edit all dashboards

❌ Only dashboards where granted editor access

Delete any dashboard

Manage dashboard permissions

Shop Settings Access

View store settings

Customer Data Deletion

Team Management

View team members

Invite new users

Remove users

Change user roles

Transfer ownership

Billing & Plans

Access billing page

View invoices

Manage subscription/plans

Feature Pages

Integrations page

Triple Whale Labs

Sonar Settings

AI Settings

Business Logic

Memories

Tasks

AI Credits Usage page

Shop Configurations

Reports

Cost Settings

Pixel Settings

Tracking Settings

Clicks & Views Attribution

Traffic Rules

Custom Categories

Global Filters


Per-User Configurable Access

Beyond roles, individual users can have specific feature flags toggled:

Capability

Effect When Blocked

Expenses Access

User cannot see expenses, net profit on summary page, or cost settings page

PII Access

User cannot access PII data

These can be configured per-user regardless of their role.

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