Overview
Triple Whale’s Claude connector lets you ask Moby, Triple Whale’s AI analytics assistant, questions about your business’s performance directly inside Claude, on web, desktop, and mobile.
The connector is read-only. It answers questions about your data. It never changes anything in your business or your Triple Whale account.
What you can do
Once connected, ask Claude about your business in plain language. Moby answers from your live Triple Whale data:
“What was my Return on Ad Spend (ROAS) last week, broken down by channel?”
“Compare my ad spend on Meta vs Google this month and tell me which performed better.”
“Which products drove the most new-customer revenue in the last 30 days?”
“How is my average order value trending this quarter?”
“Summarize yesterday’s performance, including revenue, orders, spend, and ROAS.”
Before you begin
You need:
A Triple Whale account with at least one connected business
Moby usage available on your Triple Whale plan
A Claude plan that supports connectors
No API keys or client secrets are needed. Authentication is handled through OAuth, scoped to read-only analytics access (moby:read), and you can revoke it at any time.
Connecting Custom Connector to Triple Whale
In Claude, open Settings
Under Customize click on Connectors
Click Add
Click Add custom connector
Type
Triple Whalein name fieldType the MCP server URL
https://mcp.triplewhale.com/v1/mcpClick Continue
Click Add on the Authentication and OAuth client page with Detected selections
Click Connect when the Triple Whale logo appears
A new window will open and you will be asked to Select the business to connect Claude with, then select Allow
Start asking questions in any Claude chat.
Verify the connection
You know the connector is working when Claude can answer a business performance question using Moby and your Triple Whale data.
Try asking:
Summarize yesterday’s performance, including revenue, orders, spend, and ROAS.
Disconnect Triple Whale from Claude
To remove the connector in Claude:
In Claude, open Settings → Connectors.
Click on the Triple Whale connector
Click Disconnect button
Connector becomes disconnected
Troubleshooting
Claude asks for your business ID
Tell Claude your business’s domain, then ask again.
Example:
For my-store.myshopify.com, what was revenue yesterday?
Claude cannot answer from your Triple Whale data
Make sure you are signed in with a Triple Whale user that has access to the business you want to ask about.
If the issue is related to Moby usage or plan access, review your plan and usage in Triple Whale or contact Triple Whale Support.
Connection fails
Make sure you are signing in with a Triple Whale user that has access to the business.
Privacy and data
Your questions are sent to Triple Whale so Moby can answer them against your business’s data.
See the Triple Whale Privacy Policy for more information.
Related questions
How do I know which Triple Whale business Claude is using?
Why is Claude asking me for my business ID?
What data can Claude access through the Triple Whale connector?
Can the Triple Whale connector change my business or Triple Whale account?
How do I disconnect Triple Whale from Claude?
Which Claude plans support connectors?
What happens if my plan does not include the Moby usage I need?
How is Moby usage managed in Triple Whale?